Privacy Policy

Last Updated: January 1, 2026

1. Introduction

acd77 operates an online gaming platform serving players across Bangladesh. We understand the trust you place in us when you share your personal information, and we take that responsibility seriously. This Privacy Policy governs all personal data collected through our website at https://acd77.app, including all games, betting markets, payment transactions, and customer support interactions.

This policy applies to all users who register, browse, deposit, play, or otherwise interact with acd77 services. By accessing the platform you confirm that you have read, understood, and consented to the data practices described herein. If you do not agree, please do not continue to use our services.

2. Information We Collect

To provide a secure and personalised gaming environment for our Bangladeshi players, acd77 collects the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued identification details required for KYC verification.
• Contact information: email address, phone number, and residential address (city references such as Dhaka, Chittagong, Sylhet, or Khulna are used for regional compliance checks).
• Financial data: payment method details, transaction history, deposit and withdrawal records using bKash, Nagad, Rocket, Upay, or bank transfer.
• Technical data: IP address, browser type, device identifiers, operating system, session duration, and clickstream data collected via cookies and similar technologies.
• Gameplay data: betting history, game preferences, bonus usage, session patterns, and responsible gaming self-assessment responses.

3. How We Use Your Information

acd77 processes your personal data strictly for legitimate purposes related to the operation of our gaming platform. The core purposes are:

• Account management: creating and maintaining your player account, processing deposits and withdrawals, and verifying identity during KYC review.
• Service delivery: enabling gameplay across cricket betting, live casino, slots, and fishing games, and ensuring smooth performance of platform features.
• Security and fraud prevention: monitoring suspicious activity, protecting accounts from unauthorised access, and complying with anti-money-laundering obligations.
• Personalisation: delivering tailored promotions, bonuses, and game recommendations based on your preferences and gameplay patterns.
• Customer support: resolving disputes, responding to queries, and maintaining a record of your support interactions to improve our services continuously.

4. Cookies and Tracking Technologies

acd77 uses cookies, web beacons, and similar tracking tools to enhance your browsing experience, remember your session preferences, and analyse usage patterns on our platform. Cookies are small text files stored on your device that help us recognise you on return visits and personalise your experience accordingly.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect some functionality of the acd77 platform, such as staying logged in between sessions or loading game preferences automatically. We do not use tracking technologies to serve targeted advertising on third-party websites.

5. Data Sharing and Disclosure

acd77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data only in the following limited circumstances:

• Payment processors: to facilitate BDT transactions via bKash, Nagad, Rocket, or banking partners, we share the minimum necessary financial data with our certified payment partners.
• Game providers: technical session identifiers may be shared with licensed game studios such as Pragmatic Play, Evolution Gaming, or Spribe to load and run games correctly.
• Legal obligations: we may disclose your information if required to do so by law, court order, or regulatory authority in connection with a legal proceeding.
• Fraud prevention partners: anonymised risk signals may be shared with anti-fraud and KYC service providers to protect all users on the platform from fraudulent activity.

6. Data Retention

acd77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For active player accounts, data is held for the duration of the account relationship plus a minimum retention period required for financial record-keeping and compliance obligations.

When an account is closed or a deletion request is approved, we will securely erase or anonymise your personal data within a reasonable timeframe, except where retention is legally mandated. Transaction records may be held for a longer period in compliance with applicable financial regulations.

7. Your Privacy Rights

acd77 respects your rights over your personal data. As a user of our platform, you are entitled to exercise the following rights at any time by contacting our support team at [email protected]:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete personal information in your account profile.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time, which will not affect the lawfulness of prior processing.

8. Data Security

acd77 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes SSL/TLS encryption on all data transmissions, secure server environments, regular vulnerability assessments, and access controls limiting data access to authorised personnel only.

Despite our best efforts, no method of data transmission or storage over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that poses a significant risk to your rights, we will notify affected users promptly in accordance with applicable obligations.

9. Children and Minors

acd77 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you believe a minor has registered on our platform or provided us with personal information, please contact us immediately at [email protected] so we can take appropriate action, including deleting the account and associated data without delay.

Age verification is part of our standard KYC process and is carried out during account registration and before any withdrawal request is processed. We take our responsibility to prevent underage gambling seriously, in keeping with our broader commitment to responsible gaming.

10. Changes to This Privacy Policy

acd77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their registered email address or a prominent notice on the platform. Your continued use of acd77 following the posting of changes constitutes your acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The most current version of the policy will always be available at https://acd77.app/privacy-policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way acd77 handles your personal data, please do not hesitate to reach out to our dedicated privacy and support team. We are committed to responding to all legitimate privacy inquiries within a reasonable timeframe.

Email: [email protected] — Our team is available to assist you with any privacy-related matter, including data access requests, correction requests, account deletion, and consent withdrawal.